Natasha draws upon 3 decades of helping customers achieve financial success. Her problem-solving skills and personal goal of providing customer service excellence ensures that Natasha can help clients with even the most challenging situation.
Who we are
If you haven’t already noticed, we’re not like other financial institutions. In fact, we consider ourselves to be a refreshing alternative. Our priority is you – our customer. We take the time to listen to what you need, and we do what it takes to put your needs first. We are built on compassion, security, service and value – and we live and work by the high standards we set for ourselves.
Oaken Financial is backed by Home Bank and powered by Home Trust Company, Canada's leading independent trust company that's been proudly serving Canadians since 1987.
Home Trust Company is a federally regulated trust company offering residential and non-residential mortgage lending, securitization of residential mortgage products, consumer lending and credit card services. In addition, Home Trust Company and its wholly owned subsidiary, Home Bank, offer deposits via brokers and financial planners, and through a direct-to-consumer brand, Oaken Financial.
Licensed to conduct business across Canada, Home Trust has offices in Ontario, Alberta, British Columbia, Nova Scotia, and Quebec and are part of the Smith Financial Corporation group of companies. Oaken Financial was launched by Home Trust in 2013 to offer Canadians a competitive option to invest and grow their savings. Home Bank and Home Trust Company are each member institutions of the Canada Deposit Insurance Corporation (CDIC). The name Oaken was carefully chosen as a representation of our values: strength, stability, and security.
In 2021 we proudly launched Oaken Digital, a new and enhanced online banking platform and mobile app. Oaken Digital makes it easy to manage your money from the comfort of anywhere you want. As of 2023, our portfolio has surpassed $5 billion and we celebrated our 10th anniversary. We have deep roots in Canada and we’re dedicated to helping you make the most of your hard-earned money.
Public Accountability Statement
Our Public Accountability Statement demonstrates the ways in which we honour our pledge to serve the communities where we live and work each year.
Meet a few members of our team
Everyone at Oaken is dedicated to continuously exceeding your expectations. Here are just a few of the people who are working with you and for you every day, to make your experience with us both pleasant and productive.
Natasha
Contact Center Customer Service Specialist
Foster
Official Spokesquirrel
With his down to earth, transparent approach, combined with a touch of intelligence, savvy and wit, Foster's main role as is to help Oaken deliver its message of better savings for everyone.
We’re celebrating our 10th
anniversary with a special rate
6.00 %
1 Year
18 Month
2 Year
1 Y
18 M
2 Y
GIC
Terms and conditions apply. Offer valid from Nov 1 to Nov 30, 2023. Offer subject to change without notice.
Are you an existing Oaken customer?
Other ways to open an account
Commercial applications can be downloaded here and mailed to us.
Or if you prefer to make an appointment to apply in person, you can do so by viewing our Oaken store locations. For more information, please email service@oaken.com or call 1-855-OAKEN-22 (625-3622) from Monday to Friday 8:00AM to 8:00PM EST and Saturday from 9:00AM to 5:00pm EST.